Consumer Disputes Redressal Commission, Government of Gujarat

ConfoNet (Computerization and Computer Networking of Consumer forum in Country)

Confonet ProjectThe CONFONET project has been implemented in the backdrop of The Consumer Protection Act, 1986, which is a social legislation, intended to protect consumers from all forms of exploitation. Under the provision of the Act, quasi-judicial machinery, namely, Consumer Forums at the district level and Consumer Dispute Redressal Commissions at the State and National Level were setup. With the objective to make the fruits of this benevolent Act reach its wide target audience, this project was initiated and an Executive Finance Committee (EFC) was prepared to provide a turnkey solution at each of the district forum, state commission & national level, including linkages with respective state and central governments.


The project aims at improving operational efficiency, co-ordination, accessibility, speed in judicial administration and to set Information Communication Technology (ICT) infrastructure at Consumer Redressal forums all over India. It aims at providing:

  • E- Governance
  • Efficiency
  • Transparency
  • Systematizing of working
  • To achieve time bound delivery of justice to the consumers.

Go to ConfoNet Website

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